Contact Us


Talk To A Human

Open a confidential conversation with our fitness director today – you’re not going to be stuck on hold… or be speaking to a call center in the Philippines… or to someone in the office who doesn’t know anything about fitness. Nope! When you call our office (778.424.0074) Monday to Friday from 9am to 5pm PST (Vancouver).  you’ll get right through to us, and we’ll have a knowledgeable, caring and compassionate conversation. If you happen to hit voicemail, text to 604.906.1034 and we’ll give you a ballpark as to when we’ll be back (we’re out coaching during the day), so you’re not playing phone tag. We’ll usually respond to you within one business day.

Don’t leave without becoming an insider! Click here to sign up for Cat Smiley’s free 3-part video training series for beginner exercisers. You’ll also receive the 2019 catalog in the first email.

Email A Human

Ohhhh this human thing… what’s not to love? Really, in this world of instant everything, automation and outsourcing, sending emails these days make you feel like you’re insignificant. With us, it’s not that way at all.

You won’t disappear into a vortex of inbox infinity. Actually, you’ll only be one of 10 enquiries or customers that each of our Customer Happiness Team manages. When you email us, you’ll go straight to the team member who doesn’t have their 10 – so that they can provide as much support as each individual needs. 

At Whistler Fitness Vacations, we provide the exceptional service we’d want to experience ourselves! 

P.S. Find answers on our FAQ page, and sign up to get our free catalog here.

What Are You Struggling With?

I’m done with e-books and downloads.

Now, what do I do?

I’m not sure about gluten, wheat, dairy, soy and meat free recipes.

What’s the next step?

I’m in a different time zone and can’t contact you during business hours.

Who can help?

Whistler fitness vacations location

If you are in Whistler and would like to view our facility, please visit the Westin Resort and Spa, Whistler.

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